I placed an order at the end of May that was due to arrive in July. I used a promo code that I found online (as I often do). At the beginning of July when I had not received a shipment confirmation, I checked the status and my order showed closed. The desk was also showing as no longer available. I sent an email to customer service and after no reply after a week, I sent a follow. Still didn't get any communication. I called 3 times before I was able to talk to someone and they told me the order was cancelled because the producer of the desk ran out of materials for the orders. They said there was system glitch that caused me to not be notified. Then today, almost 3 weeks after my initial email, I receive a reply from customer service saying that my order was cancelled because of the code I used. So two different stories, no notification for either and now the desk is not available. Definitely not impressed with a site that charges so much for their products.
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