I provided all the necessary information to move forward with my application and linked my bank account. After receiving an email and a text from a representative confirming my application was approved, I was then instructed to schedule a 20-minute introductory call with one of their loan officers to review all the information I had already submitted online. Ultimately, I was informed that they could not continue with the application, despite earlier approval. This process was a waste of time and caused significant frustration. It felt unprofessional and misleading.
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