Generally, the care and access are satisfactory, though we experienced several primary care physicians departing. The referrals to specialists and urgent care have been commendable. However, the mental health program seemed questionable, as they charged excessive fees for brief online evaluations. Fortunately, my insurance covered most of the costs. The assigned therapists frequently canceled with little notice and no explanation, making it seem like they viewed this as a minor side job. The program supervisor insisted on regular check-in sessions that were also charged, despite my limited actual sessions with the therapist, prompting me to leave the program. Overall, the care from the service was affordable due to my health insurance and copay, providing good value. Still, I found a local internist who accepts my insurance and offers better access and follow-up than the previous service. This option might suit you if your insurance aligns with what the service accepts.
Claim your business profile now and gain access to all features and respond to customer reviews.
One Medical is committed to providing the best primary care through exceptional quality, a world-class experience, and second-to-none technology. Our highly-rated doctors take most insurance plans and are accepting new patients.
