Show was December 2025. Still no VIP merchandise. Anyone have any luck getting refunded for the VIP portion?This is same scripted email responses everytime. "We sincerely apologize for the extended delay in getting your VIP merchandise to you. We understand how frustrating this situation is, especially as the excitement of the show has passed and the merchandise may feel less special weeks after the event. Please know that we are working hard to get your items to you. We have been facing several challenges, including long shipment times, production issues, and delayed communications with our warehouse. Despite these obstacles, we are doing everything we can to ensure you receive your VIP package as soon as possible. We truly appreciate your patience and understanding during this time. Your support means a lot to us, and we are committed to getting you your VIP items."
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