If I could give this place negative stars, I would. I returned an item seven months ago, and they've continuously promised that my refund would come soon, but it never did. When I inquired about the status, they just gave me the runaround, saying to be patient while they consult their billing department. It's been seven months; how much longer must I wait? There’s been no valid explanation or follow-up regarding my refund. When I requested to speak with someone over the phone, they refused to provide a customer service number, and the one on their website is useless. It seems like they prefer to keep customers' money rather than issue refunds for returned items. This is dishonest and feels like a scam.
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Bikinis and swimsuits designed in California. Free Shipping + Returns on All US/Canada Orders. See our new collection. Instagram: @oneoneswimwear
