This company has serious issues with their return policy and customer service. I returned a bikini in June, following their instructions, but it’s been over four months and I still haven’t received a refund or any explanation for the delay. Customer service keeps responding with vague messages about delays but offers no specifics on what’s causing them or when it will be resolved. They have both my money and the returned merchandise. Many other customers seem to be facing the same problem. They should be reported to the Better Business Bureau. If they do not want to accept returns, they should simply update their return policy.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bikinis and swimsuits designed in California. Free Shipping + Returns on All US/Canada Orders. See our new collection. Instagram: @oneoneswimwear
