I placed an order in mid-August for a significant amount. The package was labeled for shipping the same day but got stuck in a 'label has been provided' status for weeks. I struggled to contact the company; their phone goes straight to voicemail, and they only provided automated responses on social media. Eventually, I got an email stating that the package is delayed indefinitely due to tariffs. This is information customers should not have to hunt for; they should have contacted me proactively. I requested to cancel my order, which they claim to have done, but I have yet to see a refund. I’m still waiting for my money.
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Bikinis and swimsuits designed in California. Free Shipping + Returns on All US/Canada Orders. See our new collection. Instagram: @oneoneswimwear
