The customer service is dreadful. As a first-time buyer, I had a discount code, but nowhere in my cart or confirmation did it state that refunds or exchanges aren't valid with a discount. The two bikinis I received were ridiculously small, and now I'm stuck with items they won't exchange due to their fine print. 0/10 for customer service. Additionally, as others have noted, shipping takes forever. They need to improve significantly! It's unacceptable to operate an online boutique and make it so difficult for customers to exchange items for a proper fit.
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Bikinis and swimsuits designed in California. Free Shipping + Returns on All US/Canada Orders. See our new collection. Instagram: @oneoneswimwear
