oneplus.eu

1.5
1.5 Based on 24 reviews

...

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Empire Business
If you purchased the OP15, check that you haven't been vastly overcharged.

The phones are fine, in fact they're great, the company however is fraudulent.I paid an advance deposit for the OP15 which gives me a device discount and discount on additional items. Did they give ths discount? Nope it was a scam, they showed a confirmation on screen of the discounted price but when i went to make a payment on the balance they tried to charge hundreds of pounds more without the discount the deposit earned me.Customer service was useless claiming I had the discount but screenshots from my account show this is nothing but a lie. Also email confirmation took 7 hours to come through, likely so that people in a rush wouldn't see they had been overcharged. I am sorry but this behaviour is nothing short of illegal. Waiting for a refund but no idea of the timescale as there email confirmations don't come through on time and they don't answer the phone. I love the devices but they have recently started to behave like one big scam. Stay clear of this company.

1
Date of experience: Nov 13, 2025

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