Oneplus customer service is abysmal. I will never buy from them again and strongly advise against anyone doing so. Order cancelled May9th 2023. Reepatedly. No refund. Item still sent mid June: was supposed to be collected . Wasn't. Sent back July 5th. Received July 6th. Oneplus attemoted to take trade-in moneyfrom my bank account more than 25 times despite repeated contact and return of purchase. Then they threatened my credit rating. (and also informing me that I may not be able to buy from them again 🙏!) Item cancelled so no trade-in required. Customer service just spout woolly waffle about trusting the process 😂 what process? Item returned intact and sealed on 6th July. Now August 7th and no refund. DO NOT BUY FROM THIS COMPANY
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