onesixthkit.com

Don't waste your time or money.

If arguing with people on the internet was an Olympic sport give this guy the gold medal. He openly brags on social media about all the people that he has argued with or "blocked" to try and "bring down his workload". Will you have a good transaction with him? Possibly. Provided you don't have to have any contract with him whatsoever. But the moment anything doesn't go exactly according to plan this guy will flip on you. I unfortunately am the latest victim to witness this first hand.Here is my experience with the infamous "Kit Chen".I pre-ordered a figure with him a year ago that became ready to ship 2 days before I was heading overseas on a 3 week backpacking trip. So I contacted Kit and let him know I was going to be out of the country for 3 weeks and asked him if it would be okay to sort it when I returned so that the figure didn't sit on my door step for weeks while I was away open to the elements or theft. A fairly reasonable request I thought. I let him know the date that I would be flying home and he said it "should be okay" but to make sure I reply to the "last call email" when the invoice is going to expire. I knew I was going to backpacking with limited internet access so I offered to pay for the invoice in full ahead of leaving for my trip if that was easier and he refused to let me do that. He asked me to "Pls hold the payment" and reassured me that they "won't cancel your order in a sudden". So I left it at that. Thinking nothing more of it.Fast forward to 2 and a half weeks later and while I was atop a mountain with no internet I was given 48 hours to respond or my order would be cancelled. He then cancelled the order the day before I returned from my trip. I contacted him immediately upon my return and explained the situation and told him that I hadn't had access to internet so I had been unable to reply to him and that I was very sorry about that and that I was happy to pay the invoice immediately now I was back if he could reissue it. He refused and went on the attack. Sending me sarcastic screenshots circling parts of the message that he sent while I had no access to the internet. And then accused me of coming to "pick a fight" when all I did was apologise and explain my position and ask him if I could pay the invoice now as I didn't want to leave him out of pocket for a figure that he had sourced for me.Instead of trying to argue with me (something this guy clearly lives for) he could have just re-issued the invoice and I would have paid it, but the truth is this guy would rather pocket your deposit and not provide you with anything if you give him the opportunity. Consider spending your money elsewhere, it's not worth the hassle if something goes wrong. If you have to e-mail him with any customer service related query he takes this as a personal insult and will already be plotting the termination or your account and orders even if you remain polite throughout.Anyone brown nosing and worshiping this man child is purely doing so in the hopes of trying to avoid becoming his next target. There are plenty of other places that you can get your figures, even if it means paying a little more. Don't make the same mistake I did of thinking that it will be okay to order from him as long as you don't do anything wrong. Save yourself the headache.I write this post purely to warn others as I know Kit takes great pleasure in collecting these negative reviews and being an a-hole to people and I didn't really want to give him the satisfaction. But if this post helps even 1 person not end up in the same position that I did, then it will have been worth it.

Date of experience: Dec 06, 2025