It is what is in the fine print! They hide that they charge £5 a month "rental" for the router, then they force YOU to pay to return it when you leave. They add on £5 for "insurance" encase they need to send an engineer to "repair" your connection. In the 25 years I have had broadband, I have never needed an engineer to visit for broken internet. Even though you are on a two year contract, they raise prices the second year. Don't use these people.
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