onetraveller.co.uk

4.6
4.6 Based on 580 reviews

...

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LP15
Beware booking in June for Swiss alpine railway holiday

I have just returned from the Swiss alpine railway holiday. The itinerary stated that there were 3 rail journeys including 2 cog trains. However 3 weeks before the holiday they said the cog trains weren’t running and provided substitutes. Unfortunately the substitutes were awful and if I’d known when I booked I would have chosen a later date. It turns out the cog trains don’t start until mid June. I can’t believe a company like one traveller didn’t know this when I booked in march. Such a shame as I had heard such good things about the company and as a first experience it was very disappointing.

1
Date of experience: Jun 02, 2024

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