onetraveller.co.uk

4.6
4.6 Based on 580 reviews

...

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Lucas Ross
Disturbing mishandling of personal data

A traveller has obtained my late mother's information from the company! Recently, the latest promotional material was sent to her address, despite her passing away eight years ago. The new residents at her former home forwarded it to me. I have requested the company for over a year to remove these outdated details, as it is extremely upsetting, but they continue to ignore my requests. The data protection regulations seem to hold no significance for them.

1
Date of experience: Jan 12, 2026

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