COMPLICATED RETURNSgreat products ( they really are!) BUT nothing is as frustrating as complicated returns policyEmail required requesting RMA number ( i.e. old school). First attempt returned as undeliverable. No returns form with order. No returns via website (unlike most of the major players like Wiggle etc)UPDATE: subsequent communiqué’s show they’re a decent bunch who seem frustrated by damaged returns, hence the convoluted returns policy
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