Awesome company, great products and out-of-this-world customer service. I bought their V1 dropper post used and after some time, the post developped a light squeak. After contacting the customer service to see if this was something I could fix with a service ou bushing replacement, I was told that this post needed to be sent out to OneUp for internal testing and that they will send me a fresh new V2 for replacement! Again, I did not buy it new from them, it was used and this is how you know a company stands by their product, no matter what.
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