onfido.com

1
1 Based on 41 reviews

Financial Services, FinTech, Right to Work, HR, Enterprise, Background Checks...

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Beridry17
Confusion around identity verification

Recently, I tried to use their ID verification service for the first time. Unfortunately, it failed to verify my driver's license and face. I have no clarity on what went wrong, as there was no explanation provided. I suspect it might be due to the orientation of my ID or the AI misinterpreting my face. I just wish I knew why this service couldn't perform its basic function of verification.

1
Date of experience: Dec 17, 2025

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