Service was extremely disappointing. Delivery took 30 days, and they insisted my address was incorrect, even though they had successfully delivered to the same address months before. It appears this has become a common issue. Then, I received the wrong size, and customer service took ages to respond. By the time they addressed the issue, my original size was sold out. To make matters worse, a rude representative implied I should simply wait for a refund after sending the shoes back. They quickly took my money but offered no resolution. I suggest reconsidering purchases from this brand, as I certainly will.
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Onitsuka Tiger is one of the oldest shoe companies in Japan, tracing its history back to the formation of Onitsuka Co Ltd in 1949 when 32-year-old former military officer Kihachiro Onitsuka started his company with the hopes of raising postwar youth se...