I purchased a pair of shoes, and while the website was functional, it was somewhat slow. The checkout was easy, and delivery was prompt. However, I ordered the wrong size and needed to return them. I followed the instructions for creating a return label and tried to schedule a pickup, but the local service was unreliable and they never showed up. I reached out to customer service, but received an email addressing the return process without resolving my pickup issue. Now I'm hesitant to order a new pair after hearing about quality concerns and poor customer service.
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Onitsuka Tiger is one of the oldest shoe companies in Japan, tracing its history back to the formation of Onitsuka Co Ltd in 1949 when 32-year-old former military officer Kihachiro Onitsuka started his company with the hopes of raising postwar youth se...
