online.citi.com

1.6
1.6 Based on 21 reviews

Open a bank account, apply for a personal loan or home equity line of credit, or start investing in your financial future with Citi. Learn more about our range of services....

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Nate Hughes
Access to funds is nearly impossible

This is the most frustrating experience I've ever had. I opened a new checking account recently and tried to make a transfer shortly after. I was told I had to wait six days for the funds to settle, even though they had the full amount immediately. It felt like they were just trying to profit off my money while denying me access. Every time I tried to communicate, I was met with an ineffective automated response system. My funds were generating income for them, not for me. After three weeks, I decided to drive three hours to the nearest branch, explained my situation, withdrew all my money, and closed the account. Reading other reviews made me realize how fortunate I was to escape. Others have faced much longer issues. It seems like the service operates with malicious intent. Anyone thinking of engaging with them should brace for ongoing troubles right from the first transaction and potential losses that could be significant. If you're considering it, legal action might be necessary to safeguard your funds.

1
Date of experience: Nov 07, 2025

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  • Open a bank account, apply for a personal loan or home equity line of credit, or start investing in your financial future with Citi. Learn more about our range of services.

  • language https://online.citi.com

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