I ordered and paid for a water pump on 26 November 2025. A week later, I sent my own courier only to find out they had no stock. On 3 December, they informed me that they would dispatch it immediately once they received the stock. By 10 December, I requested a refund since we found the water pump elsewhere. They mentioned they would check with dispatch, but as of 23 December, I still haven't received any feedback! This has been an extremely frustrating experience.
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