Review Time
I ordered and paid for a water pump on 26 November 2025. A week later, I sent my own courier only to find out they had no stock. On 3 December, they informed me that they would dispatch it immediately once they received the stock. By 10 December, I requested a refund since we found the water pump elsewhere. They mentioned they would check with dispatch, but as of 23 December, I still haven't received any feedback! This has been an extremely frustrating experience.
This service is the worst. They neither deliver parts nor issue refunds. It’s a series of lies. I have followed up on my order until I’m exhausted. I even visited their location, but nothing has happened. They seem to be scammers. I've been waiting for the parts since June 30, 2025.
When inquiring about a part, they give you a WhatsApp number, but no one responds. A week later, if they remember to check their messages, you might get a reply. By then, you've likely found the part elsewhere. I suspect they are scammers. Today, I asked again and received no reply!
I purchased a car part and after 30 days with no delivery, I started reaching out. It took another two months, and still no delivery. My bank is now refusing to process a chargeback as it has been over 90 days since payment. I have filed official complaints and am still waiting, but they are now denying delivery of the part. This feels completely fraudulent.
I usually do thorough research before ordering online, but this time I was eager to fix my car, and they took advantage of that. I ordered a part yesterday, but received no payment confirmation. When I called one of the WhatsApp numbers, the representative sounded distracted and said I would receive my order by Friday. After reading these reviews, I doubt that will happen. If you’re considering purchasing from them, I advise against it; it seems like a scam.
I urge everyone to avoid this service; it has been absolutely terrible. They don’t answer calls or respond on multiple WhatsApp numbers. I have been waiting nearly two weeks for my order to be completed without any feedback. I visited their office, but no one was willing to assist; they just stared as if I wasn't there. I will never use them again or recommend them to anyone. Stay far away from this service! Additionally, if you want a refund, expect to wait 21 to 25 working days, and it must be approved.
I purchased an electronic coil pack that arrived in a poor-quality unbranded box. When installed, it caused my car to shudder. I attempted to return the part, but no one answered my calls to get the necessary email address and reference number for returns. I still have received no answers. The part was faulty; I bought another from a reputable dealer that worked perfectly. I am thoroughly disappointed.
Claim your business profile now and gain access to all features and respond to customer reviews.
The successes we have achieved at OnlineCarParts.co.za is driven by an energetic culture of automotive passion, results and an unrelenting determination to succeed. We offer a unique blend of principled values with a professional business savvy in a modern and upbeat environment combined with a rare opportunity in an industry where passion and devotion for vehicles is part of our everyday ethos.See more
70mai.store
elmonterv.com
lexus.com
precisioncardetail.com
cumbernauld-tyres.co.uk
fraserscars.co.uk
bidbetter.ai
licenseplatedata.com
seatbeltextenderpros.com
goldcar.es