I ordered laminate flooring with express delivery. On the expected arrival day, I was informed of a planning issue that required rescheduling for the following week, along with a refund for the express delivery. As the new delivery date approached, I called to confirm it was still scheduled for installation before Christmas. I was assured it would arrive the next day and that I would receive updates. Later, I received an email stating they could not fulfill my order and it wouldn’t be delivered until January. If you're planning around this service, be cautious. I still haven't received a response regarding my refund after 24 hours.
Claim your business profile now and gain access to all features and respond to customer reviews.
Online Carpets stocks thousands of top‑quality carpets, vinyl, LVT, laminate and artificial grass, plus every tool and accessory you need for a beautiful finish. Try up to six free samples to compare textures and colours in your own home. We offer free delivery on orders over £249 and our Price Promise means you won’t find a better deal. Backed by expert advice and trusted by homeowners and professionals, shop anytime at onlinecarpets.co.uk.See more