I ordered laminate flooring with express delivery. On the expected arrival day, I was informed of a planning issue that required rescheduling for the following week, along with a refund for the express delivery. As the new delivery date approached, I called to confirm it was still on track for installation before Christmas. I was assured it was scheduled for the next day and would receive updates. Later that day, I received an email stating they lacked the stock to fulfill my order, and it wouldn’t be delivered until January. If you're trying to plan around this service, proceed with caution. I still haven't received a response regarding my refund after 24 hours.
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Online Carpets stocks thousands of top‑quality carpets, vinyl, LVT, laminate and artificial grass, plus every tool and accessory you need for a beautiful finish. Try up to six free samples to compare textures and colours in your own home. We offer free delivery on orders over £249 and our Price Promise means you won’t find a better deal. Backed by expert advice and trusted by homeowners and professionals, shop anytime at onlinecarpets.co.uk.See more
