On line liquor shipped me an open bottle of Weller 12 year bourbon. When I received the shipment the bottle was opened and leaking. I Had paid for shipping insurance and also left a $46.13 tip for the order of 7 bottles of bourbon. This bottle represented $324.99 out of a $1013.89 order.The company responded to my email saying that leakage is normal but I would not expect 3 or 4 ounces. The Weller 12 has a screw cap and it was opened and looks like someone had a shot on me.Company does not have a custome service tel Number and only responds to email.I received the shipment Dec 1 2023 and as of today Jan 16 2024 they have not rectified the situation. I have sent emails and pictures of the opened bottle but no action on their part. I would stay away from onlineliquor.com since they have no sense of customer service. At the very least do not tip or waste your money on the insurance or tip since they are just an extra revenue grab that goes into their pockets. Over the past month they kept making promises to rectify the opened bottle issue but never followed through.
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