DO NOT USE THIS COMPANY!!Paid and money taken straight away. No communication with update. Had to email them. Finally got the two pairs of glasses that were ordered and the lenses were on the wrong frames. Was told not possible as computer checks everything- why would I make it up!Had to use my own money to send back- was told they’d reimburse me the money. They admitted to their mistake and the fault being on their side as the glasses WERE made wrong. Told I’d be discounted. No email communication with update. Had to keep emailing them. Was also told glasses would be made the next day- this didn’t seem to be the case. Finally got the two pairs of glassesAgain was told they’d discount my order. Three times in total they said they’d discount my order and reimburse my money for postage back to them. Emailed for an update on this and 8 emails later to them and NOT ONE RESPONSE. Sent them a letter stating my disappointment and also included all emails saying they’d reimburse/ discount my order and asked for a reply in 7 days. Still no reply to anything!!! Ordered 6 July 2025 and only got useable/ wearable glasses on 15 August 2025! Absolute jokers. Won’t be ordering from them again and won’t recommend to anyone. Don’t know how they’re making a living with their incompetence.
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All prices include the frame, single vision lenses, coatings, a stylish hard case and a microfibre cloth.
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