Awful company to deal with. Wish I never bothered.Chased order after not hearing anything for a week except the automated order confirmation from the day of my order.Got a 1 line reply stating my order would be despatched on Friday/Monday. Well, another week went by and eventually I threatened them with a credit card charge back if my order wasn't despatched by the following Friday.Another 1 line reply, no apologies, no sorry your order was despatched late, and no tracking number and no response to a query I had on the reflective coating.Also no automated email confirming despatch with the tracking ID.Tried to contact them multiple times after my order arrive asking for the proper contact details to make a formal complaint to the MD / owner, yet despite MULTIPLE emails to them, they have refused to respond to me in any way or form.As you can see from PLENTY of other reviews their service is shocking. I don't believe they keep anything in stock, therefore they have to order each set of frames.STAY AWAY AND ORDER FROM ANYONE OTHER THAN THIS COMPANY.UPDATE - They ignored EVERY SINGLE EMAIL after the one where they didn't provide the tracking ID.I've filed complaints with ALL of their suppliers (Such as Luxottica ((Who supply Oakley, Rayban etc)) and with Trading Standards and his local council.Trading Standards have opened a case file into Online Opticians Ltd / Thomas Eyewear Ltd / DK Eyewear Ltd and the idiot director/owner DARREN WILLIAMS of all these companies.This "one man band" shouldn't be allowed to trade any more. I also don't believe most of these 5 star reviews left, just look how many 1 star reviews (and I'm sure we'd all have left 0 stars if this was possible).
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