onlineopticiansuk.com

3.7
3.7 Based on 201 reviews

All prices include the frame, single vision lenses, coatings, a stylish hard case and a microfibre cloth. 30 day Refunds - 100% money back guarantee. 12 months frame and lens warranty. Free postage on orders over £64.95. Savings of up to 80% rrp on t...

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Avoid.

Avoid.I paid for new lenses 28.04.25. They were supposedly sent 16.05.25. The following Wednesday I asked for update. Johny said I had put one wrong digit on post code which the post man said would only delay it couple of days. The following week I tried to get a tracking number but they said post office had no proof of getting the package. 11.06.25 arrived after many times trying to getting more updates i raised a dispute with my credit card company. The lenses arrived 17.06.25 in a post office sent parcel with Online Optician,s invoice and their original envelop which had no address or postage.Most reglaze firms send your orginal lenses back to you incase you were not happy you could go back to orginal lenses not this company. There are now trying to get their bank charge back from me. This choas was cause by online opticians ineptitude of not being able to write on a envelope or post it properly. Basil Fawlty operation

1
Date of experience: Jun 24, 2025

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Business Details

  • All prices include the frame, single vision lenses, coatings, a stylish hard case and a microfibre cloth.

    30 day Refunds - 100% money back guarantee.

    12 months frame and lens warranty.

    Free postage on orders over £64.95.

    Savings of up to 80% rrp on the high St.

    All of our frames are C.E marked.

    Any information we process, including your personal or payment details, are received and encrypted using a 256 bit secure server. This is the highest level of security protection available.
    100% safe and secure payment process using Sage pay or Pay Pal.

    We do not sell, share, or pass on any of our customers personal details to any third parties.See more

  • email sales@onlineopticiansuk.com
  • call 08006906220
  • language https://www.onlineopticiansuk.com/

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