Terrible!!, simply the worst experience! They took two months to complete the order. They did not answer phone calls and when a message was left, they did not call back. When they do answer, they give excuses and say they'll call back but they don't. They advise to email them but they also don't reply. Absolutely useless. They didn't offer any solution, and even said it was stock issues which was not true, it was a system error. I had to ask for a refund of the postage costs, which was promised but I had to chase up 3 times because it was not actioned. They make things up, make up excuses and fail to get back to you.The most shocking lack of customer care I've ever experienced.BEWARE and AVOID!!
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All prices include the frame, single vision lenses, coatings, a stylish hard case and a microfibre cloth.
30 day Refunds - 100% money back guarantee.
12 months frame and lens warranty.
Free postage on orders over £64.95.
Savings of up to 80% rrp on the high St.
All of our frames are C.E marked.
Any information we process, including your personal or payment details, are received and encrypted using a 256 bit secure server. This is the highest level of security protection available.
100% safe and secure payment process using Sage pay or Pay Pal.
We do not sell, share, or pass on any of our customers personal details to any third parties.See more
