I ordered a tree from them last year that had 3 in of growth from a graph that was 16 in above the roots. The branches were all broken up. Customer service said there's plenty of viable growth there. The tree died midsummer. I ordered a replacement tree this spring which arrived and promptly died. I foolishly ordered another tree from them which arrived with dried up leaves and it is dead. Tried to contact them through customer service and got no reply.
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