I bought a bare-root Bartlett pear tree from them last fall, and planted it according to instructions. Unfortunately, It was dead; never sported a single leaf this spring. I took a couple of photos and sent these to them. The tree still had their tag on it, which you could see in the photos. No response. I sent another e-mail, and eventually heard from them. They said they had no record of selling me the tree, and needed to know the order number. That may have been on the box it was shipped in, which went into the recycle bin eight months ago. I've written a few more times, and have no response to any of those e-mails. If I were you, I would never buy anything from this outfit. If I could rate them "zero stars," that's all they deserve.
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