I’ve been a customer for years, but sadly the quality and support have deteriorated significantly. Our latest catalogue order was a disaster—almost every copy had visible ink smudges, which clearly points to minimal or zero quality control.When I contacted support, I explained we were on a tight deadline and needed a fast solution. Unfortunately, the only response I got was that they would “send an internal email,” with no timeline or real help offered. Days of delay when you’re the one who made the mistake? Completely unacceptable.Really disappointed in how this company handles customers. You can’t rely on them when it matters.
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ONLINEPRINTERS ist eine der größten Online-Druckereien Europas. Wir produzieren für unsere mehr als 1.000.000 Kunden in 30 Ländern Europas individuelle Drucksachen vom Flyer bis zum kompletten Messestand in hauseigener Fertigung.
