I ordered A4 flyers, but received them in A3 format instead and as a result, the materials are completely unusable for my intended purpose. I have essentially wasted nearly €100.
When I contacted customer service, the only solution offered was a €10 voucher, which is completely inadequate given the error. I expected a proper resolution, such as a correct reprint in A4 or a fair refund.
Unfortunately, based on this experience, I cannot recommend this company. I hope they improve their quality control and take greater responsibility for obvious production mistakes in the future.
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ONLINEPRINTERS ist eine der größten Online-Druckereien Europas. Wir produzieren für unsere mehr als 1.000.000 Kunden in 30 Ländern Europas individuelle Drucksachen vom Flyer bis zum kompletten Messestand in hauseigener Fertigung.
