I had a very disappointing experience purchasing tickets through On Location Experiences.We were told the ticket price reflected the “value of the ticket,” but at no point were we shown the actual face value. When the tickets were finally delivered through Ticketmaster, the face value was not visible there either. It strongly felt like that information was intentionally withheld. After doing some research, we discovered comparable tickets were available for significantly less — nearly one-third of what we paid.If you're charging a premium, be upfront about it. Customers deserve pricing transparency, especially when spending thousands of dollars.On top of that, we purchased our tickets four months in advance, yet didn’t receive them until less than 10 days before the event. Meanwhile, others who paid less had their tickets much earlier. That delay created unnecessary stress and uncertainty after a major financial commitment.When you position yourself as an official premium experience provider, expectations are understandably high. Unfortunately, the lack of transparency and delayed fulfillment did not justify the price.Buyers should carefully compare options and ask very direct questions about face value and delivery timelines before committing.the champions club package was not worth 5k dollars.
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