Review Time
I just got this product and I am super impressed! Got a lifetime plan but had some hesitation about whether it would do what I needed it to do. Has exceeded my expectations. But for me, the biggest factor has been customer service. I'm an older gal and I had a little trouble with something. The Captain walked me through it from start to finish with great patience. I'm very happy with Onlysocial and it is definitely worth a try!
Post scheduling is broken for TikTok.It will scramble the first few seconds, or it will cut my video to 19s and upload it like that, even tho they are longer than 1m, out of 7 videos, 4 were uploaded broken, and it's not a problem with my videos, because manual upload straight from tiktok works normal. Support completely ignores my messages. They were very agile and replying in minutes before I bought the lifetime plan, but now they are not responding to any of my messages and haven't helped me resolve my issue after several weeks. Do not buy, especially a lifetime plan. I wasted money, and they still didn't reply to my message about a refund after a week. Very bad platform and support, very scamy behaviour.
Working as a freelancer and business owner, OnlySocial has helped manage all social medias seamlessly. It's all-in-one solution is truly remarkable that offers everyone a great benefit at a great price compared to the big players out there.I am truly impressed by the sales bot feature for truly automating business workflows to secure leads, engage them, & close deals.
I brought Only social about a month ago in February and my YouTube analytics still says underdevelopment, Instagram is unavailable, Threads is till on 0, no unified inbox, nothing. I contacted support and they said it would be up and running the beginning of march.I waited a whole month and still nothing. I reached out via chat and was told it would be another month. So i stand by my reciew. I already paid for the lifetime membership, what a waste.
Two Stars less because of the absolut non existing Support. I asked beginning of December why my IG Performance is not shown. Everything is on Zero. Some Captain answered me that he gave this case to the Technique Team. Since then... Radio Silence. Even when i ask 3 times. No respond on my inquiry. I don`t want talk about now about missing, in my opinion, important features like Set Up thumbnail for Videos. It is definitley a affordable Solution to Metricool etc. But some of the missing features makes Onlysocial kinda useless for me. And the chatbot is to complicated to setup. Finally i got it. But it did not work. Update 07.04.2025. Still not solved. Can not see any update about my progress on IG. Tiktok is also not up to date. and so on. Instead of "WOW we have a new featrue for YOU" They should concentrate on the Not working features they would be essential.
I bought the service a while ago, but I'm just not starting to use it. Although it's a not a complicated tool, I do have questions someties. The customer support is good. They usually answer questions faster than the anticipated time frame, and they're always clear and to the point. This was a good purchase.
I recently purchased a lifetime plan with an amazing site that specializes in managing social media accounts. Honestly, their service is top-notch, and their quick response time is impressive. I'm really happy with the experience and would highly recommend them to anyone looking for professional social media management.
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