Review Time
ONP were recommended to us by our broker. They were very competitively priced. The service we received from Holly Niesyto was top class. Great communication and response times to questions. I can’t fault them in any way at all. I would not hesitate to use them again or to recommend them to my friends. Thank you once again Holly.
Very quick service from start to finish all done online . Very fast at msg back to me . I’ve never met Maryam or spoken to her . But she’s done my remortgage very professionally and quickly great response and professional. She made it very smooth . Much appreciated
We was appointed onp solicitors by our mortgage broker. They took to long to respond to emails. Over a week on some occasions. When they did respond they was asking for information which we sent . Then to be emailed by other members of staff asking for same information. They should have paid our mortgage off. But put the funds into our account. Now we are chasing our existing mortgage company to pay this off. They are asking for proof that we have the money in our account. And to wear the money has come from. Another week has passed. I will be calling thr mortgage company again today to try and get this paid. We paid for a service. From onp. Which we haven't fully received. Very frustrating to say the least. Hence the one star.
This service was fantastic for the conveyancing of our property with our new mortgage lender. The entire process was smooth from beginning to end, thanks to the highly professional case manager. I appreciated the digital experience on the app, which made everything easy to handle from home without needing to visit an office. I would certainly recommend this company wholeheartedly.
The service provided was truly exceptional. The communication platform is user-friendly, allowing for clear visibility of progress updates, which was fantastic.
The representative was remarkable; we felt fortunate to have them handle our sale. I would strongly recommend this service to everyone!
Exceptional service from the team, with special appreciation for the outstanding assistance provided. They were remarkably efficient and had everything prepared well before our completion date of December 15th. The communication was clear throughout the entire process, making our first home purchase significantly smoother. Highly recommended!
Utilized for a remortgage. Kept fully informed via the app on my phone. Also had a direct line to a representative for any uncertainties. They answered the phone immediately, which made a significant difference. Very smooth and quick process. I would definitely use this service again in the future and recommend it.
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