If I could give a 0 I would. This is the first time I have ever had to use OnStar. It came with a 3-month free subscription. I also had it free on my previous EV but never had a need to use it. I was in a parking lot of a fast food restaurant. Took 4 calls to OnStar during the 1-1/2 hours until tow truck showed up. I was asked twice where I was? I couldn’t believe it. I thought OnStar could tell where I was located? Put on hold for at least 6-10 minutes while they figured out where I was and what was going on with the tow truck?I have a 2026 EV Chevy Equinox so I had all the bells and whistles. So I was in a warm vehicle the whole time. I would never consider extending past the 3-month free subscription.
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