Service was not 5 star for us.We had a vehicle problem at mountain, Santa Fe and contacted to On Star.They assigned the towing company but haven’t assigned the transportation. They said they don’t assign the towing company and transportation vehicle same time.So we need to stay at mountain after our vehicle towed our vehicle. It was December 25th, Christmas. Temperature was 32 f and our kids stay out side the vehicle also.They were trying to assign the our transportation and we have been waiting over 20 minutes and their answer they can find the transportation vehicle.So we called Uber and pay the extra money for our transportation.We pay monthly fee to On Star, but they do not work as fee we pay.
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