Was the work needed or not?
We had a back up from our septic system on our ground floor, so I removed three feet of snow and removed the main entrance to the septic tank to see if I could clear it. I also removed the toilet on the main floor so that it would be an easy and fast task to get someone in to clear.
We called ROOTER-MAN PLUMBING & DRAINS who came out to our property very quickly and said we had to first get our septic tank emptied, and it just so happened they had a truck available to come out right away. (much more costly than the company that usually do the job and who we had out less than two years ago, but what can you do)
Once that was paid for, they did additional review including a camera down the drain (with related costs of course) and then said “The main drain is cracked or broken and we will need to cut into your deck, dig up your patio and go down three feet to cut out the damaged pipe. This will cost you another $5000 on top of the $1000 you already paid. They called the job “OUTSIDE SEWER LINE REPAIR OR REPLACEMENT”
The did NOT try to clear the blockage at all, (which I found strange) so I elected to get a second opinion and a company called Drain King Plumbers came out the next day. They were on site at our home for less than 15 minutes and used a camera down the main drain (another $325) and said, “we agree, replace the sewer line”. They also made NO attempt to clear the blockage but did quote us for the work they said was required (almost the exact same as Rooter man)
We went with Rooter man, and they soon had two guys on site for almost 6 hours of work and no question they replaced the pipe. The only issue was the pipe they replaced was not damaged or cracked and looked almost new to me. I watched every step of the job and took photos and inspected the replaced pipe which WAS blocked with “stuff” (but of course it was as no one had tried to clear it)
So $7000 later we can now flush the toilet again, but it does leave me wondering is this story familiar to anyone else?
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