Where do I start. It’s like pulling teeth to get a $2000 rebate on a $28000 unit. They say Hydro One won’t allow them to apply the rebate to their bill. They decided to try to deposit monthly into our account instead which is ok as long as they continue to do so. Our unit broke down mid Feb (4-5 mths old) and they are unable to fix it if they actually make it to an appointment without cancelling it. We have had 4 or 5 cancelled appointments, meanwhile we are at home waiting for them to arrive. Lost wages!! After asking to speak with a manager, they decided to book another apt just to get cancelled on AGAIN!! Now I am sitting at home on a Friday afternoon waiting for them to arrive at 5:30. And I can wait to see the 1 year interest rate hike. I’m not sure what to do about that. That will for sure break the bank and put us on the streets. Not happy with this scam company what so ever and will be contacting a lawyer. Hate myself for signing up!
Claim your business profile now and gain access to all features and respond to customer reviews.
Ontario Smart Energy offers a range of programs to help homeowners make their homes more comfortable, sustainable, and affordable. From financing and rental options for energy-efficient HVAC units to custom home improvement services, our team is dedicated to helping you save on up-front costs, electricity bills, and natural gas expenses. Our programs are designed to significantly reduce carbon emissions for each household in Ontario, making it easier for you to contribute to a healthier planet. If you're ready to discover the benefits of energy-efficient living, contact Ontario Smart Energy today.See more
