After paying for my holidays, the following day they told me at the end hotel is not available. Asked me if I would like to switch for another one. I told them no please make a refund . Till now no refund and they have not come back to me to say when are going to do the refund
Will never try them again
Today 48 h later they have sent me an email to process my refund but have to pay 164 euros of admin fees to collect my refund!
Really never again
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