Ive been having problems with a lack of communication between Onward and there contractors so i calls customer service and im answered by a lady named Adele who cleared everything up for me answered every question i had and was basically just a joy to chat with I personally think this lady should be head of communications between Onward Homes and there Tennants as i was put at ease instantly i feel alot of her colleagues could learn alot from Adele just by listening to how she conducts herself !
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Onward is one of the largest registered providers of social housing based solely in the North West of England, with 35,000 homes across Greater Manchester, Cheshire, Merseyside and Lancashire. We are a not-for-profit organisation regulated by the Regulator of Social Housing. Our purpose is to enable customers to be their best by providing homes that people love in places they are proud of.See more
