onyerbike.com

Spot On Service! On Yer Bike Burnley

Nobody really talks about good experiences with shops because its what we expect and instead complain about things and Id love to leave a crap review but I just cant!!Ive had nothing but great experiences with this shop in Burnley and Ive only ever been in twice (and trust me I can be an impatient bugger at times lol).First time I went in for a spare part they didnt have (bloody rare parts eh) so rather then making me wait a week plus for the bits I was advised to have a "quick look on the internet where I might be able to get one sooner" but I still bought some bearings to try to fix the part.Then, today, I went in for (yes more bearings lol - thats 2nd hand bikes for ya) and spotted a like kind of washer on the "sale table £99 down to £29" for when you get back to the car so the crap and mud doesnt have time to dry hard on the journey home when the nice guy behind the counter took me to another part of the shop and showed me a different one, a proper one, made by Karcher and battery operated (rechargeable) which was shortly being reduced from £150 down to £39.. so I took it and ran (well, I paid for it I mean lol). He didnt have to show me the better one and could have just moved on old stock but instead I was given good advise instead.He even advised me on the best way to change the wheel bearings which I also bought (correct order so I didnt bugger it up lol).Oh, btw, I know youll be reading this so the pawl and spring you sold me for that freehub are absolutely SPOT ON... they stick up now like they should do (and I didnt snap the spring this time haha) 👍👍

Date of experience: Jan 12, 2020