Ordered a new bike from their website recently and received an email saying it would be dispatched in 1 day. A week later and the tracking info from their courier said they had yet to receive it. Emailed to ask what was happening and got no reply at all. When the bike did arrive a few days later (dumped outside the house upside down, despite clear labelling on the box), it had a chip out the frame and scuff on the crank. Not major issues, granted, but you would expect a brand new bike to be perfect. Emailed OnYerBike again to try and sort it out but it's now 5 days later and I've once again got no reply.
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On Yer Bike! Lancashires local bike shop.
With over 30 years experience, On Yer Bike is a privately owned family run business. With shops in Burnley, Blackburn and Lancaster.
We have one of the biggest e-bike showrooms in the area. Fully stocked workshops in each store ready to take on any repair.
With lots of clothing accessories and parts to choose from to help what ever riding you are doing.
We also organise local rides to make it easier for customers to get out and explor the local trails at a casual pace.See more
