I had a terrible experience with On Yer Bike. I ordered a battery with a promised next-day delivery service, but it arrived over a week late. The battery turned out to be faulty, and returning it has been an absolute nightmare. Despite sending multiple emails and making several calls, with repeated promises of callbacks that never came, I was informed that they would charge me a 10% restocking fee and postage costs for returning a faulty item. When I called to discuss this, the gentleman on the phone rudely told me to "do what you want." I have lodged an official complaint and will be seeking legal action if this isn't resolved. Avoid this company at all costs!
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On Yer Bike! Lancashires local bike shop.
With over 30 years experience, On Yer Bike is a privately owned family run business. With shops in Burnley, Blackburn and Lancaster.
We have one of the biggest e-bike showrooms in the area. Fully stocked workshops in each store ready to take on any repair.
With lots of clothing accessories and parts to choose from to help what ever riding you are doing.
We also organise local rides to make it easier for customers to get out and explor the local trails at a casual pace.See more
