After emailing to confirm whether their systems were up and running before driving in an orange weather warning to pick up a parcel, I got here 20 minutes before they were supposed to close to find the office shut completely. This is the second time ive showed up to the office being shut. First time I went with the yodel email telling me they were open till 7 to find out they changed their time to 6. Maybe make sure yodel aren't telling people to come up till 7. This time theyre closed 20 minutes before they said they would. It only took me 30 minutes from his last email correspondence confirming that the system was up and running to get here Completely wasted time, petrol and my patience dealing with this company. Even trying to get a response to a simple question of are your systems up and running got me a go around of him telling me what I already knew. To use my barcode to collect. When I asked again if the systems are up and running with the storm (the last time there was a storm we were informed bad whether can shut down their ability to scan out parcels so wanted to check before making the drive) I got a snarky "i already responded to that email reply" even though he in fact hadnt. Ridiculous. I saw four other people try to enter the office while I was sitting in my car only for them to also have to turn around after realising it had shut early with no notice so I am not the only person who was inconvenienced.
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OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services.
OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries.
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https://www.oohpod.com/#get-started
OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages.
Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution.
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https://www.oohpod.com/business
With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.See more