UpdateCustomer service has gotten a lot more proactive and I really appreciate that. I've always found the staff on location lovely too. Whilst the issue still persists and may continue to do so, at least the team made it feasible for me to collect my orders without worrying about getting to the difficult location or incurring additional charges. ________________________Original ReviewI use this service A LOT and this time last year I would have given it 5 stars but I don't see it as sustainable to continue using it anymore. If you order anything that goes near Royal Mail and even some couriers (DHL) it will not go to the address you choose, it only goes to Jonesborough and there is no public transport in this area. OOHPod will not forward it to your chosen address or accept responsibility.OOHPod's customer services are unhelpful, they don't respond 80% of the time. And the charges keep piling up if you can't get to the area in time. It's costing me far more to use this service than alternatives.They started strong but after many months of this issue persisting I have to warn potential customers away. Unless you choose for the deliveries to go to Jonesborough, of course.
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OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services.
OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries.
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https://www.oohpod.com/#get-started
OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages.
Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution.
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https://www.oohpod.com/business
With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.See more
