June 25th, 2025 yet again another parcel lost - despite a response on here that they would contact the right channels given the situation with automation sending the parcels to the postcode / shop staff rather than the locker. Big companies like Royal Mail first class, parcelforce, couriers. I had sent photos proving it happened to at least 5 different companies over 9 months now and oohpod support are dismissive, promise the world then get honest and say 'not our problem it is delievered to the shop', then say they'll take action on here so I gave them another chance...predictably lost. I have all the emails from them saying 'oh I will raise this with xyz' and the verb 'will' future tense never gets changed because it never happens. I even told them months ago I can't order from anyone using first class or certain couriers...and that they are seeing 1 out of 3 parcels I get delivered as the others go to the shop. Half the time that means I get free deliveries but of course sometimes it means the item is returned, lost or stolen. If it were always free, why complain to a company who is owned by a Dragon who thinks it is a good idea to go hiring staff who don't care or who don't own the business
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OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services.
OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries.
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https://www.oohpod.com/#get-started
OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages.
Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution.
Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers.
https://www.oohpod.com/business
With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.See more
