Terrible service.
I ordered my e scooter on the 26th of February, and due to Oolactive's incompetency, they shipped it with the wrong freighting. That means the packet was legally overweight, and sent back to Poland where they ship from, because they're cheapskates that can't ship properly.
What should've been a 4-5 day affair has now turned into a potential charge back, should my escooter never arrive (giving it until 1st of April). Support is very unclear in communications AND unresponsive. I'm sure the package will arrive eventually, but even so, this is my first and last order with Oolactive ever.
Even IF my e scooter arrives and it functions very well, I am not changing my review or stars at all.
I highly recommend you do not trust these people for your critical need shipments.
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Discover the best selling and affordable Electric Bikes and Electric Scooters or kids Electric Motorcycles at OOLACTIVE.com. Your ticket to a greener, more efficient way to get around.
