Terrible customer service support for Hayya Card holders with Ooredoo sim cards. We waited in line (only one counter dedicated to Hayya sim cards) for nearly 30 minutes for help, while 5-6 other counters were helping "residents" only. We finally gave up, walked down to Vodafone, and had a working sim card in 5 mins (no exaggeration!). Don't waste your time in Ooredoo, go directly to Vodafone.
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